Job Details
Director of Parking and Transportation - 153258
Director of Parking and Transportation - 153258
Western Carolina University
Department: Parking Operations
About WCU:
Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary:
The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).
Under the direction of the Associate Vice Chancellor for Auxiliary Enterprises, the Director of Parking and Transportation Services provides strategic leadership, administrative oversight, and operational direction for the universitys comprehensive parking and transportation programs. The position is responsible for planning, developing, and managing parking operations, enforcement services, and campus transit to ensure safe, accessible, and efficient movement throughout the campus environment.
The Director serves as the universitys subject matter expert on campus mobility, parking management, and transportation systems, leveraging data analytics, technology solutions, and industry best practices to improve operational effectiveness, customer experience, sustainability efforts, and campus accessibility. The position plays a key role in emergency planning, special event management, and long-range infrastructure development related to transportation and parking assets.
The Director establishes and implements policies, financial strategies, and service delivery models that support institutional priorities, regulatory compliance, and long-term sustainability. This role collaborates across campus and with external partners to align transportation initiatives with the universitys master planning efforts, enhance the campus experience, and support the evolving needs of students, faculty, staff, and visitors.
Under the direction of the Associate Vice Chancellor for Auxiliary Enterprises, the Director of Parking and Transportation Services provides strategic leadership, administrative oversight, and operational direction for the universitys comprehensive parking and transportation programs. The position is responsible for planning, developing, and managing parking operations, enforcement services, and campus transit to ensure safe, accessible, and efficient movement throughout the campus environment.
The Director serves as the universitys subject matter expert on campus mobility, parking management, and transportation systems, leveraging data analytics, technology solutions, and industry best practices to improve operational effectiveness, customer experience, sustainability efforts, and campus accessibility. The position plays a key role in emergency planning, special event management, and long-range infrastructure development related to transportation and parking assets.
The Director establishes and implements policies, financial strategies, and service delivery models that support institutional priorities, regulatory compliance, and long-term sustainability. This role collaborates across campus and with external partners to align transportation initiatives with the universitys master planning efforts, enhance the campus experience, and support the evolving needs of students, faculty, staff, and visitors.
Knowledge, Skills, and Abilities Required for this position:
Minimum Qualifications:
- Must be legally eligible to work in the United States of America without the need for employer sponsorship or any other immigration-related assistance
- Masterss degree and five years of experience working in Higher Education, of which at least one year is supervisory capacity; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications:
- Masters degree in business administration or a related field. Experience in a higher education setting with a focus on operations, including the management of large teams, budget management, long-term capital planning, construction and projects, and events.
Position Type: Permanent Full-Time
Special Instructions to Applicants:
To be considered, you must apply online.
Attach a cover letter, current resume, and a list of professional references (including complete contact information with name, title, address, email, and phone) to complete the application.
For questions and additional information, please contact Ami Stephenson at amistephenson@email.wcu.edu
Attach a cover letter, current resume, and a list of professional references (including complete contact information with name, title, address, email, and phone) to complete the application.
For questions and additional information, please contact Ami Stephenson at amistephenson@email.wcu.edu
AA/EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
To apply, please visit: https://jobs.wcu.edu/postings/34403
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